GENERAL Terms & Conditions OF MEMBERSHIP

Raiva Sports – trading under the name Renzo Gracie Holland

Article 1 – Definitions

In these General Terms and Conditions, the following definitions apply:

Raiva Sports: The sole proprietorship Raiva Sports, established in Breda, trading under the trade name Renzo Gracie Holland.

Lid (Member): The natural person not acting in the exercise of a profession or business who enters into a membership agreement with Raiva Sports.

Overeenkomst (Agreement): The membership agreement between Raiva Sports and the Member to which these General Terms and Conditions apply.

Schriftelijk (In Writing): By letter, email, WhatsApp, or any other unambiguous electronic statement that can be stored durably.

Trainen (Training): Participation in sporting activities, classes, and training sessions, as well as the use of the facilities provided by Raiva Sports.

Article 2 – Identity of the Entrepreneur

Raiva Sports

Handelend onder de handelsnaam: Renzo Gracie Holland

Vestigingsadres:

Slingerweg 116/118

4814 AZ Breda

Nederland

E-mail: info@renzogracieholland.com

Telefoon: +31 6 83561173

KvK-nummer: 7053884

BTW-nummer: NL001788955B23

Article 3 – Applicability

These General Terms and Conditions apply to all offers and membership agreements between Raiva Sports and the Member. Deviations from these General Terms and Conditions are only valid if agreed upon In Writing. If a provision in these General Terms and Conditions proves to be void or voidable, the remaining provisions shall remain in full force and effect.

Article 4 – The Offer

The offer from Raiva Sports contains a clear description of the duration of the membership, the price, and the applicable notice period. The membership entitles the Member to participate in the training sessions offered by Raiva Sports and to use the facilities present at the training location in Breda, as they are equipped from time to time. If the offer relates to a class pass (strippenkaart), the validity period thereof is also stated. Obvious errors, mistakes, or clerical errors in the offer do not bind Raiva Sports.

Article 5 – Formation of the Agreement

The Agreement is formed by the Member signing the registration form or by digital acceptance of the offer, and after confirmation by Raiva Sports. The Agreement is strictly personal and non-transferable to third parties without prior written consent from Raiva Sports.

Article 6 – Right of Withdrawal

If the Agreement is concluded on-site, a voluntary cooling-off period of seven (7) calendar days after signing applies. If the Member participates in a training session for the first time within this voluntary cooling-off period, the right to dissolve the Agreement expires at that moment. If the Agreement is concluded at a distance, the Member has the legal right to withdraw the Agreement within fourteen (14) calendar days after its formation without giving reasons. If the Member, in the case of an Agreement concluded at a distance, explicitly and unambiguously requests the immediate commencement of training within the cooling-off period, and participates in a training session for the first time within this period, the right of withdrawal expires at that moment. The request for immediate commencement must be explicitly confirmed by the Member. If the Member requests the immediate commencement of the service within the statutory cooling-off period but has not yet participated in a training session, the Member owes a proportional amount for the services already delivered up to the moment of withdrawal.

Article 7 – Duration and Termination

Memberships are entered into for a fixed duration of 1, 6, or 12 months, or in the form of a class pass with a predetermined validity period. After the agreed fixed contract duration, the membership is automatically continued for an indefinite period, unless the Member has terminated it at the latest with due observance of the applicable notice period. After conversion to an Agreement for an indefinite period (after the fixed contract duration has ended), the membership can be terminated by the Member In Writing with a notice period of one (1) month, effective at the end of the current calendar month. A membership for a fixed period cannot be terminated prematurely, unless mandatory legal provisions dictate otherwise.

A class pass ends by operation of law after the expiry of the validity period (12 months after the date of purchase) or at the moment the number of purchased training sessions has been fully consumed, whichever occurs first. The class pass is not automatically renewed. Termination of the Agreement does not affect the Member's obligation to pay amounts already due and—if a fixed-term Agreement is involved—the remaining instalments until the end of the agreed contract period.

Article 8 – Freezing & Suspension

The Member can only have the membership frozen temporarily if there is a government-imposed closure, or in the case of a serious injury/illness that makes participation in training medically impossible for a continuous period of at least one (1) month. Freezing on medical grounds is only possible upon presentation of a written statement from a doctor, recognized medical specialist, or treating physiotherapist. This statement must explicitly show that the Member is medically unable to participate in the training sessions. (N.B. To protect privacy, the nature of the injury or the diagnosis does not need to be mentioned). A request for freezing must be submitted In Writing and including the required evidence within fourteen (14) days after the occurrence of the hindrance. Freezing with retroactive effect is not possible; the payment obligation continues until the moment a complete application is received. The freeze commences on the date of receipt of the complete application and applies for the period as stated in the submitted statement, with a minimum duration of one (1) month and a maximum of six (6) months. During the period of freezing, the payment obligation is suspended. However, the end date of the fixed contract duration is extended by operation of law by the duration of the freezing period. Raiva Sports is entitled to charge a one-time administrative fee of €12.50 for the processing of each freezing request, to be paid at the first collection after resumption of the membership.

Article 9 – Price and Price Changes

The membership fee is agreed upon prior to the conclusion of the Agreement. Raiva Sports is entitled to index the membership fee annually based on the CBS Consumer Price Index (CPI) or an index replacing it. Other price changes will be announced In Writing or electronically at least one (1) month prior to the effective date. If a price increase occurs other than on the basis of legal obligations or indexing as referred to in paragraph 2, the Member has the right to terminate the Agreement free of charge as of the effective date of the price increase, unless it concerns a fixed-term Agreement of which the fixed contract duration has not yet expired.

Article 10 – Payment

Payment of the membership fee and other amounts due shall take place via the agreed payment method, including automatic SEPA direct debit. The Member is obliged to ensure sufficient balance on the specified bank account. If an automatic collection is reversed or cannot be carried out due to insufficient balance, incorrect data, or another cause attributable to the Member, Raiva Sports is entitled to charge the administrative and banking costs incurred as a result, up to a maximum of €15 per failed collection. In case of late payment, the Member receives a free-of-charge reminder with a payment term of fourteen (14) days in accordance with article 6:96 BW. If payment is not made within this term, the Member is in default and statutory interest and extrajudicial collection costs are due in accordance with the Collection Costs Act. Raiva Sports is in that case entitled to:

Suspend access to the training facilities;
Declare the full outstanding claim immediately due and payable;
Proceed with collection measures;
During any (medical) freezing as referred to in article 8, already outstanding payment obligations remain due and payable without prejudice. All outstanding amounts—including but not limited to membership fees, registration fees, purchases of clothing, supplements, drinks, materials, and other products or services—are immediately and fully due and payable upon termination of the Agreement.

Article 11 – Obligations of the Member & Code of Conduct

The Member is obliged to adhere to the instructions given by Raiva Sports, safety regulations, and the applicable internal regulations (the "Mat Rules"). The traditions and etiquette of the Renzo Gracie lineage must be respected. The Member must report medical limitations, injuries, or other circumstances that may affect safe training to the instructor prior to participation. The Member ensures impeccable personal hygiene. All clothing worn during training must be clean and fresh at all times.

It is strictly forbidden to participate in training sessions upon finding contagious (skin) conditions (such as ringworm, staph, or herpes gladiatorum).
If a Member trains with a known infection, Raiva Sports is entitled to recover the costs for full disinfection of the mats from the Member. It is forbidden for the Member to participate in training sessions under the influence of alcohol, drugs, narcotics, or medication that affects the reaction time or the pain threshold. Raiva Sports reserves the right to deny the Member access to the facilities or to terminate the membership with immediate effect in case of:

Physical or verbal aggressive behaviour, or unnecessarily hard/dangerous play during sparring (ego-driven training).
Discrimination, intimidation, or other behaviour that harms the safe training atmosphere.
Repeated violation of hygiene regulations.
In these cases, no refund of membership fees takes place. The Member trains at their own risk. The Member is liable for damage caused by their intent or gross negligence to property of Raiva Sports or third parties.

Article 12 – Obligations of Raiva Sports

Raiva Sports ensures proper maintenance of the training facilities and materials. Raiva Sports makes every effort to have training sessions provided by instructors who have appropriate experience and qualifications. Appropriate first aid facilities are present at the training location. Raiva Sports will take reasonable measures to promote safety within the facilities, but cannot guarantee absolute safety.

Article 13 – Liability

Raiva Sports is solely liable for direct damage resulting from an attributable shortcoming in the performance of the Agreement.
The liability of Raiva Sports is at all times limited to the amount paid out by the liability insurance of Raiva Sports in the relevant case, increased by the applicable deductible.
If for any reason no payout takes place under the insurance, the liability is limited to a maximum of the membership fee paid by the Member in the twelve (12) months preceding the damage event.
Raiva Sports is not liable for indirect damage, including consequential damage, loss of income or financial loss, and damage to or theft of property as referred to in paragraph 4.
The limitations included in this article do not apply if the damage is the result of intent or deliberate recklessness of Raiva Sports.

Article 14 – Mid-term Changes

Raiva Sports is entitled to change lesson schedules, opening hours, training programs, and facilities mid-term if there are organizational, safety, or economic reasons for doing so.
Changes are communicated in a timely and clear manner via the usual channels (email, app, or at the location).
If a change yields an objective and demonstrable significant disadvantage for the Member, the Member has the right to terminate the Agreement free of charge within four (4) weeks after announcement.
A significant disadvantage as referred to in paragraph 3 only exists if the change results in the Member structurally no longer being able to use at least 50% of the training sessions relevant to their specific membership. Incidental changes, replacement of instructors, or shifts in start times of less than 60 minutes do not give the right to mid-term termination.
Upon termination, the Member must demonstrate in writing and with motivation why the specific change makes the use of the facilities impossible for them.

Article 15 – Complaints Procedure

Complaints about the execution of the Agreement must be submitted to Raiva Sports In Writing as soon as possible, but at the latest within fourteen (14) days after the Member has found the alleged defect or could reasonably have found it. The complaint must be fully and clearly described, stating relevant data. Raiva Sports confirms receipt of the complaint and will respond substantively within fourteen (14) days after receipt. If a longer processing time is needed, the Member will be informed within this period about the expected handling term. Failure to submit a complaint in a timely manner may result in the Member losing their rights in this regard, unless this would be unacceptable according to standards of reasonableness and fairness.

Article 16 – Disputes

Dutch law applies exclusively to the Agreement. Disputes arising from or related to the Agreement will be submitted to the competent court in accordance with the statutory rules regarding relative and absolute competence.

Article 17 – Amendment of the General Terms and Conditions

Raiva Sports is entitled to amend or supplement these General Terms and Conditions. Changes are made known to the Member in a clear manner at least two (2) months before they take effect. If a change is objectively and demonstrably disadvantageous to the Member, the Member has the right to terminate the Agreement free of charge before the date on which the change takes effect. The right to termination does not apply if the change is the result of legal obligations or concerns minor changes that have no significant influence on the legal position of the Member.

Article 18 – Language
These Terms and Conditions were originally drafted in Dutch and have been translated into English for convenience purposes only. In the event of any discrepancy, inconsistency or interpretation conflict between the Dutch and English versions, the Dutch version shall prevail and be legally binding.

These General Terms & Conditions have been last updated by February 11, 2026.